[ConnectED] - Print Report Card – PDF Viewer not working (Adobe Acrobat)

Modified on Wed, 16 Nov, 2022 at 7:40 PM


Issue:

In ConnectEd when trying to view report cards to print them as PDFs, but the program keeps LOOPING. 
 
ConnectEd > Menu > Achievement > Print Report Card > Select reports > View 

 

 
 
 
 

 
This issue is due to using a 3rd party browser plugin instead of the default browser PDF viewer/print preview. 
ConnectEd does not currently support this 3rd party plug-in, however we do have a solution to work around this problem. 
 


Solution: 
 
1) Disable this 3rd party plugin completely and use the default browser PDF viewer / Print Preview. 

or 

2) Follow these steps to disable the use of this plugin as the default PDF viewer in your browser:
 
 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article