Class sections with French title - not syncing to PASI (Solution)

Modified on Mon, 14 Nov, 2022 at 2:20 PM

There can be multiple reasons for a class section to not sync to PASI.
Best practices it to first check for any Alerts or Rejections at the top of the PASI Compare Screen for Class Sections.

Issue: Class section not syncing to PASI with no alerts or rejections.

- In this example we see special characters in the Course Title or Description.

PASI does not seem to allow unique characters:

Solution:

Edit the course (this year) (School Level > Menu > Setup > Class Info > Courses (This Year)
Edit the affected course.
Uncheck "Is title same as code?” checkbox.
Select the radio button for "French".
Edit the French title and remove any special characters "é", "-", “ê, etc.
Save.
The class section will sync instantly.