Teachers getting 401 Unauthorize error in ConnectEd

Modified on Tue, 17 Feb at 7:52 AM

Issue:

Teachers are getting 401 error when trying to login to ConnectEd

Solution:

This happens when teachers are trying to login using their old bookmarked links, typically in this format:

https://connect.edsembli.com/ON/Private/XXXX/XXXX/Portal/viewer/Viewer/FraIndex.aspx

A security hotfix was released for ConnectEd which now requires using the ConnectEd Login URL instead of the redirect URL which most teachers have in their bookmark.

All teachers must replace their bookmarked URL with the correct login URL for each school.

Note: The solution is similar for SSO users who get a 400 error or redirect_uri error. They need to use the correct login URL