K212 Stuck in Pay State ENTITLE (how to reset)

Modified on Fri, 27 Oct, 2023 at 11:51 AM

ISSUE: When running Pay, the error 'Access Denied. Current Pay State is ENTITLE' pops-up.

When this error happens, go to Payroll\Pay Process\Pay State Maintenance, choose Reset Pay State to Yes and Save to take you out of Entitlement.

Here are further instructions for this screen:

Description

This function is used to change the Pay State indicator from 'CONFIRM' or 'PAYRUN' to 'ON HOLD’ so that you can perform some of the pay process functions which were previously blocked by the Pay State indicator.

This screen cannot be used/accessed if the Pay State is SCHEDULE or PURGE. only a Yes / No option for resetting the Pay State will be available, based on the following table:

Previous Pay State	Current Pay State	New (Reset) Pay State
Empty	“PAYRUN”	“SCHEDULE”
“PAYRUN”	“PAYRUN”	“ON_HOLD”
Set to “CONFIRM”	“CONFIRM”	“ON_HOLD”
Not Empty	“ON_HOLD”	Previous Pay State value
Empty (Null)	“GRP_AUTH”	“SCHEDULE”
Not Empty	“GRP_AUTH”	Previous Pay State value
Empty (Null)	“ENTITLE”	“SCHEDULE”
Not Empty	“ENTITLE”	Previous Pay State value
Set to “RERUN”	“RERUN”	“ON_HOLD”
Set to “ABORT”	“ABORT”	“ON_HOLD”
Empty (Null)	“CLEANUP”	“SCHEDULE”
Not Empty	“CLEANUP”	Cannot Change, instead the following error message is displayed [Cleanup has been aborted. Please continue to run the batch until it has finished.] and the Reset Pay State Indicator is not enabled

Step By Step Processes

Modify the Pay State

Step 1. Modify the ‘Reset Pay State?’ field in Screen Element 1

Step 2. Press the Save button